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Outpatient & Crisis Counselor

Posted: 04/21/2024

Outpatient & Crisis Counselor (QMHP)

Qualified Mental Health Professional

What You Will Do

In this role, you will facilitate activities that empower individuals to meet their goals. You will provide comprehensive, whole-person care, tailored to the individual's unique needs and cultural background. You will provide professional mental health treatment services to persons with behavioral health needs. This will involve coordinating services with various community partners including healthcare providers, housing, social services agencies, and educational programs.

Your Responsibilities (include but are not limited)

  • Clinical availability according to role and FTE
  • Support individuals in accessing services by connecting them to transportation, child and family supports, or other services
  • Assist individuals in crisis whether prior to or after stabilization in completing Mental Health Advanced Directives and helping them identify their wishes and desires should they go into crisis
  • Provide skill development and training for individuals per their service plan
  • Gather information such as medical records, medication lists, legal documents, etc. from various service providers for care coordination
  • Make referrals and connect individuals with necessary services and resources as identified by the individual and the care team
  • Aid with medication management which may include setting up pill boxes, or dispensing medications under the direction of a Nurse, or Physician
  • Cover 4-8 on-call crisis shifts per month including some evenings and weekends
  • Collect pertinent information for suicide risk and other crisis situations that allow you and another mental health professional to develop and implement an appropriate action plan
  • Participate fully in team meetings, training, and one-to-one supervision
  • Must complete objective, accurate documentation in a timely, consistent manner according to agency policy
  • Must maintain confidentiality, comprehend laws, regulations, and policies, and the ability to follow such laws, regulations, and policies and report when they are being violated
  • Other duties as assigned

Your Team

At Wallowa Valley Center for Wellness, we believe a supportive, caring, loved-filled work environment is essential to our mission work. We know this work can be both challenging at times and extremely rewarding at other times. Due to this, leadership helps you grow in your career and supports you in reaching your full potential. We value life outside of work and family time with progressive benefits and time off. We are here for you so you can be there for the community we serve. Additionally, you will work for an organization that encourages out-of-the-box thinking so we can be innovative in our approach to high-quality mental, behavioral, and developmental disability care.

What We Expect of You

We are all different, yet we all use our unique contributions to help the people we serve live their best lives and bring hope to them every day. Every employee strives to fulfill our mission of empowering individuals to reach their most important goals. The qualified mental health associate we are seeking is an individual with the following qualifications:

Required

  • A valid driver's license
  • Ability to pass a criminal background check
  • A QMHP/Masters Degree in social work, psychology, or behavioral health, or a related field and at least 3 years of work and school experience.

Preferred

  • Experience with and/or understanding of individuals and families with behavioral health needs
  • (LCSW/LPC/LMFT/QMHA/ QMHP+CADC)

Knowledge, Skills, and Abilities

  • Ability to communicate effectively in both written and oral formats with clarity and purpose, including the ability to complete objective, accurate documentation in a timely, consistent manner
  • Ability to maintain confidentiality, comprehend laws, regulations, and policies, and the ability to follow such laws, regulations, and policies and report when they are being violated
  • Ability to interact with individuals of various backgrounds, sexual and gender orientations, education levels, and socio-economic status effectively, tactfully, and empathetically with a culturally responsive nature, especially with those experiencing a crisis situation and in stressful situations
  • Ability to provide care coordination and work collaboratively with community partners to ensure safer and more effective care for the individual
  • Must have strong computer skills including the ability to document in an electronic medical record, use electronic time tracking, and the ability to use Google Workspace, specifically Drive, Meets, Spreadsheets, Word documents, and email

The Location

Hearts for Health Integrated Care Center offers medical, dental, and mental health services all under one roof in Enterprise, Oregon. This state-of-the-art facility houses two organizations, Wallowa Valley Center for Wellness and Winding Waters Clinic. The space has welcoming therapy rooms, spacious medical exam rooms, calming dental operatories, a teaching kitchen, and two community education spaces. Staff work in collaborative pods. There are also quiet spaces and wellness activities (e.g. basketball hoop, walking paths, bikes) to reset between appointments for staff. Additionally, this position will work out in the community across Wallowa County meeting with partners and clients in various settings.

Some of the Vast Rewards for Working Here

As we work to empower individuals to reach their most important goals, we also work to support our team in reaching their full potential both personally and professionally.

  • Full support and career resources to expand your skills, enhance your expertise, and maximize your potential along your career journey
  • A supportive , caring atmosphere from leadership and co-workers who value each individual's unique perspective and expertise in providing whole-person care and are encouraged to bring their ideas and solutions to the table so we can act collectively
  • Generous, Progressive Benefit Plan - consisting of medical, dental, vision, retirement, life flight membership, life insurance, vacation, and sick leave - with compensation and benefits rated as one of the best for a community mental health program.

Reasonable accommodations may be made to enable persons with disabilities to perform the essential function.

Wallowa Valley Center for Wellness is an equal opportunity employer.