Care Access Specialist

Location: Winding Waters Medical Clinic - Enterprise, Joseph, & Wallowa
Reports To: Care Access Team Manager
Position Type: Full-Time
Position Wage: $18.00-$22.00 DOE
Are you a people person with a passion for organization? Do you thrive in a
fast-paced environment where your smile is the first thing a patient sees?
Winding Waters Clinic is looking for a Care Access Specialist (CAS) to join our
mission of providing exceptional, patient-centered care to Wallowa County. In this vital
role, you aren’t just "checking people in"—you are the architect of the patient
experience, ensuring every person who walks through our doors feels heard, supported,
and ready for their visit.

About Winding Waters
We are a Federally Qualified Health Center (FQHC) and Patient-Centered Medical
Home dedicated to improving the health of our communities in Wallowa County. We
believe in Accountability, Collaboration, and Empowerment. When you join us, you
join a team that cares deeply about providing high-quality, compassionate care to
everyone who walks through our doors.
What You Will Do
As a Care Access Specialist, you are the heartbeat of our clinic’s daily operations. You
will manage the flow of care across our Enterprise, Joseph, and Wallowa locations by:
● Setting the Stage: Greet patients with professional warmth, update vital
registration info, and ensure insurance details are perfectly captured in our EPIC
system.
● Navigating the Schedule: Masterfully manage appointments and handle the
"Urgent Care" workflow for walk-in patients to keep the clinic running smoothly.
● Bridging the Gap: Help patients navigate the financial side of healthcare, from
verifying insurance eligibility to assisting with self-pay forms and sliding scale
(FPL) updates.
● Closing the Loop: Manage "In-Basket" communications, handle MyChart
messages, and ensure providers have everything they need for morning huddles.

Updated 07/09/2024

Winding Waters Clinic
- Care Access Specialist Job Posting
● Advocating for Access: Print daily hospital/ER reports to arrange essential
follow-up care, ensuring no patient is left behind after a crisis.

Who You Are
● The Welcoming Committee: You have excellent communication skills and
naturally put people at ease.
● The Multitasker: You can handle a ringing phone, a patient at the window, and a
complex scheduling task without losing your focus.
● The Privacy Guardian: You understand the importance of HIPAA and maintain
strict confidentiality at all times.
● The Tech-Savvy Professional: You are proficient in Electronic Health
Records—if you have EPIC experience, that’s a huge plus!

Why Join Our Team?
● Meaningful Work: Your contributions directly impact patient care and the
efficiency of our medical teams.
● Supportive Culture: We offer a stimulating atmosphere that keeps you engaged
and provides opportunities to excel in your healthcare career.
● Compensation: A starting wage of $18.00–$22.00/hour (DOE).
How to Apply
If you are a compassionate and organized professional ready to contribute to a dynamic
healthcare team, please submit your resume and a cover letter detailing your relevant
experience to jessie.michaelson@windingwaters.org
Equal Opportunity Employer:
Winding Waters Clinic is an equal opportunity employer. All applicants will be
considered for employment without attention to race, color, religion, sex, sexual
orientation, gender identity, national origin, veteran or disability status.