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Mobile Crisis Clinician

Posted: 08/04/2023

POSITION TITLE: Mobile Crisis Clinician

REPORTS TO: Clinical Crisis Coordinator

FLSA STATUS: 1 FTE/ Exempt, salaried

Salary: DOE

POSITION SUMMARY: This person will act as a direct service provider for those clients who are escalating into a crisis situation, during crisis and post-crisis until that time where the client is ready to transfer to Outpatient care and other support systems. This person will coordinate with Case Managers, clinicians and medical providers in establishing care to assist in stabilizing clients.


Crisis Services:

  • Delivers, on-call services providing clinical evaluation, care coordination and appropriate clinical care including: Risk assessment with respite, sub-acute, voluntary acute, and involuntary acute care.
  • Involuntary acute care to include: evaluation and placement, clinical and legal documentation (i.e. civil commitment investigator and/or examiner).
  • Development and coordination of transition from crisis services to routine outpatient care, or as appropriate, discharge from care.
  • Coordinating services, as appropriate, with courts, probation, DHS, etc.
  • Coordinating as appropriate with Crisis Team Case Manager, Peer Support Specialist, and other internal WVCW stakeholders.
  • Deliverables:
  • Directs crisis prevention and crisis recovery processes for clients with relevant stakeholders;
  • Meets with clients recovering from crisis until a permanent therapist can be assigned;
  • Reports to and coordinates with relevant stakeholders (including but not limited to: Psychiatric Security Review Board, first responders, medical providers, courts, parties identified as relevant by consumers)
  • Coordination with community partners for Response services.
  • Development and documentation of follow-up care plan is completed for each individual receiving crisis services.
  • Weekly attendance at tx team meeting to update or be updated on crisis/urgent services
  • Initiation, completion and distribution of on-call calendar
  • WVCW report to quarterly regional acute care council.
  • Documents all billable services in Electronic Health Record within 3 business days of the encounter.
  • Documentation forms are completed and submitted according to Oregon and WVCW reporting standards
  • Meetings
    • Attends weekly tx team meetings and provides brief synopsis of each client assessed during the week prior. As needed.


  • Perform general mental health crisis assessment and apply knowledge of needs and resources for crisis stabilization; deal professionally with persons (all ages) who have mental and emotional disturbances, mental disabilities or alcohol and drug abuse problems.
  • Advanced level skills in psychotherapy and counseling techniques and ability to apply these skills to treatment of individuals with severe mental health conditions.
  • Develop therapeutic relationships with clients and their families.
  • Write clear and concise reports and client evaluations; comprehend and interpret laws, rules, and regulations.
  • Develop and maintain effective working relationships with supervisors and professionals in related disciplines.
  • Develop and maintain effective working relationships with law enforcement, acute care services provider, State liaisons.
  • Provide leadership in a manner that creates a culture supportive of staff and high-quality services.
  • Maintain client confidentiality in accordance with HIPAA.
  • Convey information, ideas, and facts both orally and in writing to supervisors, colleagues, and individuals, inside and outside the county, using language and a format the audience will best understand.
  • Utilize computers and other technology to communicate in written and verbal forms (e.g., word processing, texts, emails, spreadsheets, department-specific software).
  • Effectively relate well with others, including supervisors, colleagues, and individuals inside and outside the county. Exhibit a professional manner in dealing with others and working to maintain constructive working relationships.
  • Take personal responsibility for the quality and timeliness of work. Show up to work on time, and follows instructions, policies, and procedures. Meet productivity standards, deadlines, and work schedules.



  • In good standing with your credentialing governing body and knowledge of their code of ethics. Required
  • QMHP certification or Clinical license. Required
  • Experience with and/or understanding of the special needs of persons who have a history of mental or emotional challenges. Required
  • Strong writing and speaking skills. Required
  • Past experience working in the human services field. Preferred
  • Ability to build relationships with individuals served and other professionals. Required
  • General familiarity with mental health terminology. Preferred
  • Other desirable personal characteristics would include tolerance, tact, the ability to control emotions in stressful situations and demonstrated functional maturity. Required
  • Experience working with culturally diverse populations and speaking a 2nd language is a plus.

CONFIDENTIALITY: This position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality. Confidentiality and non-solicitation agreement may be required as part of this position.

COMMUNICATION SKILLS: Must be able to effectively and accurately communicate information in both oral and written form in English with the ability to present and exchange information internally across teams and co-workers, and externally with clients and the public, Information communicated ranges from routine/ basic information to complex and confidential technical information. Must be respectful and professional in communications with clients and co-workers at all times.

LEADERSHIP & TEAMWORK: Must be able to work effectively and constructively with other office staff, clinicians, the administrative team and all other staff. Participates in staff and other meetings in person. Remote work only permitted with prior written approval.


This position requires you to be regularly available for work as scheduled. Position requires professional and personal skills to cope with stress associated with work involving a high degree of mental, emotional and physical demands. This position also requires the ability to bend, stoop, use stairs, open and close doors, push and pull on a regular basis (1-2 hours/day). While performing the essential duties of this job, the employee is regularly required to sit; talk and hear; use hands and fingers and handle or feel; reach with hands and arms on a regular basis (up to 8 hours/day). Light lifting occasionally required up to 20 lbs. (less than 1 hour/day). Computer usage is required on an intermittent or continuous basis (up to 8 hours/day); phone usage is occasionally required (less than 1 hour/day). Reasonable accommodations will be made to enable persons with disabilities to perform the essential functions of this position, unless such accommodations create undue hardship.


Work involves the public and is performed in an office environment where the noise level is usually moderate, but occasionally may be exposed to loud noise such as raised voice levels and alarms. Occasionally the work environment may extend to other community offices, residential houses, and off-site locations, where the work environment varies widely.

This position may be exposed to the everyday risks or discomforts which require normal safety precautions typical of such places as an office open to the public (i.e., moving mechanical parts, airborne particles, and electrical shock). This person will be serving clients from all demographics within the community. Masks or other protective gear for airborne illnesses will be available upon request.

REVISIONS TO JOB DESCRIPTIONS may be made at any time.

WVCW is a Trauma informed Organization and this person is expected to be a leader and example of Trauma Informed Care in the workplace.

Reasonable accommodations may be made to enable persons with disabilities to perform the essential function.

Wallowa County Center for Wellness is an equal opportunity employer.