Crisis and Outpatient Clinician

Posted: 02/01/2026

Healthcare

About us: Wallowa Valley Center for Wellness (WVCW) is an innovative nonprofit providing comprehensive services to individuals impacted by mental health, addictions and developmental disabilities. We hire individuals that are skilled and motivated to meet our mission through outcome-based strategies that foster personal and community transformation.

What you will do: In this role, you will provide comprehensive mental health services through both crisis response and outpatient clinical care. You will alternate between crisis coverage and outpatient services on a two-week rotation (one week crisis, one week outpatient, one week crisis, one week outpatient). During outpatient weeks, you will provide professional mental health treatment services in various community settings including schools, residential treatment facilities (RTFs), and Hearts for Health (H4H) main office. During crisis weeks, you will respond to mental health emergencies and provide immediate intervention and stabilization services. This position requires coordination with various community partners including healthcare providers, law enforcement, schools, social services agencies, and educational programs.

Schedule Structure:

Example of the alternating two-week rotation: Crisis coverage (Week 1) ? Outpatient services (Week 2) ? Crisis coverage (Week 3) ? Outpatient services (Week 4) ? Crisis coverage **At time of posting Crisis weeks run Tuesday to Tuesday.
Crisis weeks include evening and weekend on-call coverage as assigned
Outpatient weeks involve community-based services during regular business hours

Responsibilities

Crisis Response Duties:

Respond to mobile crisis calls within Wallowa County, providing immediate assessment, intervention, and stabilization services for individuals experiencing mental health emergencies

Provide same-day access services for individuals presenting for walk-in appointments, conducting timely assessments and connecting clients to appropriate levels of care
Conduct comprehensive crisis assessments and triage with appropriate interventions, including collecting pertinent information for suicide risk and other crisis situations
Conduct BH Intake screenings for new clients and accurately document screenings in OCHIN, adhering to agency protocols
Develop, implement, and coordinate appropriate crisis action plans in collaboration with clients, families, law enforcement, medical providers, and community partners
Provide crisis services in various settings including homes, hospitals, schools, and other community locations as needed
Conduct civil commitment investigations and examinations as assigned, once trained and certified
Complete accurate and timely crisis documentation in Lines for Life and the Electronic Health Record (EHR) according to mobile crisis program requirements and WVCW policy
Maintain availability for assigned crisis coverage shifts including evenings and weekends

Outpatient Clinical Duties:

Deliver clinical services directly within the community, including schools, residential treatment facilities (RTFs), Hearts for Health (H4H) main office, client's homes, and other settings to ensure accessible and convenient care
Conduct comprehensive mental health assessments to evaluate client needs and support options according to state and federal guidelines and rules. Utilize standardized assessments and screening tools to ensure accurate and effective evaluations
In collaboration with the client, develop individualized treatment plans, ensuring they are tailored to meet specific needs and goals. Monitor and evaluate progress regularly to ensure they are moving towards their treatment objectives and adjust service plans as necessary
Work collaboratively with clients and family members to engage in ongoing supports and services including but not limited to individual, group, and family counseling
Utilizing the Electronic Health Record (EHR) complete objective, accurate documentation in a timely and consistent manner according to agency policy
Make referrals and connect clients to community resources to help their specific situation
Provide care coordination and work collaboratively with internal teams as well as community partners to ensure that clients receive support and resources

General Responsibilities

Attend and participate fully in team meetings, participate in group and individual supervision (as a provider of mental health treatment), and stay abreast of various diagnoses and treatment modalities

Adhere to all state and federal privacy and security regulations applicable to the program, and to WVCW policies and agreements regarding confidentiality, privacy, and security. Maintain confidentiality and discretion

Participate in ongoing training related to crisis intervention, de-escalation, trauma-informed care, and evidence-based practices

Skills/Abilities

Ability to maintain confidentiality, comprehend laws, regulations, and policies, and the ability to follow such laws, regulations, and policies and report when they are being violated
Ability to interact with individuals of various backgrounds, sexual and gender orientations, education levels, and socio-economic status effectively, tactfully, and empathetically with a culturally responsive nature, especially with those experiencing a crisis and in stressful situations
Strong crisis intervention skills with ability to remain calm, assess risk quickly, and make sound clinical decisions under pressure
Ability to manage same-day access demands and prioritize urgent walk-in assessments while maintaining quality of care
Ability to communicate effectively in both written and oral formats with clarity and purpose, including the ability to complete objective, accurate documentation in a timely, consistent manner
Ability to coordinate care and work collaboratively with community partners including law enforcement, medical providers, and social services to ensure safer and more effective care for the individual
Must have strong computer skills including the ability to document in an electronic medical record, use electronic time tracking, and the ability to use Google Workspace, specifically Drive, Meets, Spreadsheets, Word documents, and email
Ability to work as a team member, establish priorities, and manage time effectively to meet deadlines
Display a non-judgmental attitude, and a willingness to learn new skills
Demonstrated ability to work independently and follow verbal and written instructions
Experience in navigating environments where individuals may be verbally hostile or in acute distress
Detailed-oriented; ability to maintain accurate records and necessary paperwork
Ability to provide advocacy, as appropriate, and maintain professional boundaries
Flexibility to transition between crisis response and outpatient care modes effectively

Knowledge and Qualifications:

Graduation from a college or university with a Master's degree in social work, psychology, counseling or other related human service field equivalent is required
Licensed Clinician, Certified Qualified Mental Health Professional (QMHP), or willingness to obtain your QMHP certification in Oregon
Experience working within an electronic health record
Skilled in public speaking and a demonstrated ability to represent WVCW to the public as well as internal teams
Experience working with underserved populations is preferred
Knowledge of de-escalation methods or ability to be trained in de-escalation methods. Experience conducting crisis debriefs
Willingness to pursue civil commitment investigator and examiner certification
Ability to adhere to WVCW's drug-free workplace which encourages a safe, healthy, and productive work environment
Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects; climb stairs several times a day
Must pass a pre-employment drug screen and criminal background check PRIOR TO STARTING ONSITE
Will be required to carry a cell phone for work use, particularly during crisis coverage weeks
Must possess a current driver's license, pass a DMV background check and be designated an "acceptable" driver as outlined in WVCW's Fleet Safety Policy. Must be willing to provide leadership and services in the community
Must adhere to the agency's non-discrimination policies
Ability to effectively interact with persons with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life styles, and sexual orientations and treat each individual with respect and dignity
Must have strong computer skills or willingness to learn
Ability to maintain flexible schedule including availability for evening and weekend crisis coverage on alternating weeks

Reasonable accommodations may be made to enable persons with disabilities to perform the essential function.

Wallowa Valley Center for Wellness is an equal opportunity employer.