Housing Turnover Specialist (Relief)

Posted: 05/10/2026

Administrative, Support & Clerical

POSITION SUMMARY:

The Housing Turnover Specialist is responsible for maintaining clean, safe, and move-in ready housing units across the agency's property portfolio. This position plays a critical role in supporting housing stability and client readiness by ensuring that units meet established housing quality standards, sanitation requirements, and organizational expectations.

The Housing Turnover Specialist performs a combination of deep cleaning, routine housekeeping, and turnover preparation tasks in transitional housing, long-term residential units, commercial buildings, and occupied housing environments. This role requires attention to detail, reliability, flexibility, and the ability to work independently across multiple locations.

The Housing Turnover Specialist must demonstrate independent proficiency in all of the following areas. Other duties may be assigned.

ESSENTIAL DUTIES and Core Functions:

Transitional Housing Turnovers (Short-Term):

Perform deep cleaning of housing units between residents to meet Housing Quality Standards (HQS) and agency expectations outlined below.
Disinfect all surfaces, including kitchens, bathrooms, and high touch areas
Clean and sanitize inside appliances such as ovens, refrigerators, microwaves, and dishwashers
Ensure units are pest free and safe for new occupancy
Prepare units for immediate move-in readiness

Deep Cleaning Responsibilities (Detailed Expectations):

Deep cleaning involves a thorough and detailed cleaning process that goes beyond routine housekeeping tasks. The goal of deep cleaning is to restore the housing unit to a sanitary, safe, and move-in ready condition that meets agency standards and applicable housing quality requirements.

Deep cleaning may include, but is not limited to, the following:

Kitchen Cleaning:

Clean and disinfect all countertops, sinks, backsplashes, and cabinet surfaces
Remove grease, food residue, and buildup from stovetops, range hoods, and surrounding surfaces
Clean inside and outside of appliances, including ovens, refrigerators, microwaves, and dishwashers
Remove and clean refrigerator shelves, drawers, and seals
Clean and sanitize sinks, drains, and garbage disposal areas
Wipe down cabinet doors, handles, and interior surfaces as needed
Sweep and mop floors, including corners and underneath movable appliances

Bathroom Cleaning:

Scrub and disinfect toilets, sinks, bathtubs, and showers
Remove soap scum, mildew, mineral deposits, and buildup from tile, grout, and fixtures
Descale faucets, showerheads, and plumbing fixtures
Clean mirrors, cabinets, and shelving
Sanitize high touch surfaces such as handles, switches, and towel bars
Clean and disinfect floors, baseboards, and surrounding surfaces

Living Areas and Bedrooms:

Dust and wipe all surfaces, including shelves, window sills, and furniture (if applicable)
Clean baseboards, door frames, and trim
Remove cobwebs from ceilings, corners, and vents
Clean light fixtures, ceiling fans, and air vents
Vacuum carpets thoroughly, including edges and corners
Spot clean walls and remove scuffs, marks, or residue as appropriate
Sweep and mop hard flooring surfaces

General Unit Cleaning:

Clean interior windows and window tracks
Wipe down doors, handles, and switches
Clean inside closets and storage areas
Remove trash, debris, and abandoned items according to agency procedures
Ensure the unit is free of visible dirt, odors, and sanitation concerns
Ensure the unit is ready for immediate occupancy

Sanitation and Safety:

Use appropriate cleaning products and disinfectants according to manufacturer instructions
Follow infection control and sanitation practices
Wear required personal protective equipment (PPE) when necessary
Ensure safe handling and proper storage of cleaning chemicals
Maintain awareness of potential health or safety hazards during cleaning

Quality Standard for Completion:

A unit is considered successfully deep cleaned when:

All surfaces are visibly clean and sanitized
Appliances are cleaned inside and outside
Odors are eliminated
The unit meets agency cleanliness standards
The unit is safe, sanitary, and ready for occupancy

Long-Term Housing Turnovers (Move-In / Move-Out):

Perform intensive deep cleaning of vacated units
Remove buildup from bathrooms, including grout and fixtures
Wash baseboards, doors, walls, and trim as needed
Dust and clean ceiling fans, vents, and lighting fixtures
Restore units to a clean, functional, and welcoming condition
Report damages or maintenance concerns identified during cleaning

Routine Commercial Building cleaning (Weekly /Scheduled):

Vacuum all common areas
Mop floors and clean high traffic areas
Clean bathrooms, Kitchens, and shared living spaces
Dust furniture and wipe surfaces
Clean mirrors and windows as assigned
Follow established housekeeping checklists while respecting tenant privacy and personal property
Basic Maintenance Reporting: Identifying larger issues like wall scuffs that need painting, leaky sinks, or the need for carpet steaming.
Service Boundaries: Following a specific checklist (e.g., "surfaces must be clear of personal items") to ensure efficiency while respecting tenant privacy.
Surface Maintenance: Dusting furniture, wiping down kitchen counters/stovetops, and cleaning mirrors.
Standard Upkeep: Performing recurring tasks such as vacuuming common areas, mopping hard floors, and cleaning high-traffic bathrooms.

Routine Tenant Housekeeping (Weekly / Scheduled):

Vacuum common areas and living spaces
Mop floors and clean high traffic areas
Clean bathrooms, kitchens, and shared living spaces
Dust furniture and wipe surfaces
Clean mirrors and windows as assigned
Follow established housekeeping checklists while respecting tenant privacy and personal property
Basic Maintenance Reporting: Identifying larger issues like wall scuffs that need painting, leaky sinks, or the need for carpet steaming.
Service Boundaries: Following a specific checklist (e.g., "surfaces must be clear of personal items") to ensure efficiency while respecting tenant privacy.
Surface Maintenance: Dusting furniture, wiping down kitchen counters/stovetops, and cleaning mirrors.
Standard Upkeep: Performing recurring tasks such as vacuuming common areas, mopping hard floors, and cleaning high-traffic bathrooms.

Supply and Chemical Safety Management:

Maintain adequate inventory of cleaning supplies and equipment across assigned locations
Ensure all cleaning products and chemicals are properly labeled, stored, and used according to safety guidelines
Maintain and update Safety Data Sheets (SDS) and chemical information for all cleaning products used at each worksite location
Follow all organizational and regulatory requirements related to chemical handling, storage, and documentation
Report low supply levels or safety concerns to the appropriate supervisor in a timely manner

Basic Maintenance Reporting:

Identify and report maintenance issues such as leaks, damage, pest concerns, or safety hazards
Communicate needed repairs including painting, plumbing, carpet cleaning, or appliance concerns
Assist with coordination of maintenance services when requested

General Responsibilities:

Maintain cleanliness and sanitation standards across multiple housing locations
Follow established cleaning schedules and turnover timelines
Demonstrate reliability and punctuality in completing assigned duties
Maintain professional communication with staff, residents, and community partners
Participate in staff meetings and training as required
Adhere to organizational policies and procedures
Maintain a safe and secure working environment
Perform other duties as assigned

QUALIFICATIONS:

Experience in cleaning, housekeeping, property management, maintenance support, or related field preferred
Ability to work independently with minimal supervision required
Ability to follow written and verbal instructions and checklists required
Must pass background check required
Must pass a drug screen(federal level) required
Valid driver's license and reliable transportation required

KNOWLEDGE, SKILLS, AND ABILITIES:

Strong attention to detail
Ability to prioritize tasks and manage time effectively
Ability to adapt to changing schedules and work demands
Ability to communicate clearly with supervisors and team members
Ability to maintain confidentiality and professionalism
Ability to identify safety concerns and respond appropriately
Ability to maintain organization and cleanliness across multiple locations
Physical Stamina: Capable of intensive deep-cleaning tasks, including moving light furniture or scrubbing on hands and knees
Reliability: Consistency is critical for weekly tenants and non-negotiable for short-term rental turnovers.
Communication: Proactively reporting maintenance needs or low supply levels across different property types.
Adaptability: Ability to switch gears between the "detailing" required for a guest and the "scrubbing" required for a move-out.

CONFIDENTIALITY:

This position requires the handling of sensitive housing and resident information. The employee must adhere to all organizational policies and applicable laws regarding confidentiality and privacy.

COMMUNICATION SKILLS:

Must be able to communicate information clearly and professionally in both verbal and written formats with staff, residents, contractors, and community partners.

PHYSICAL DEMAND:

This position requires regular physical activity including:

Standing, walking, bending, kneeling, and reaching
Lifting and moving supplies or equipment (up to approximately 50 pounds)
Pushing and pulling cleaning equipment
Performing repetitive cleaning motions
Working on hands and knees when necessary

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

WORK ENVIRONMENT:

Work is performed primarily in residential housing units, transitional housing locations, and community based residences. The noise level is typically moderate; however, the employee may occasionally be exposed to louder environments such as operating cleaning equipment, alarms, maintenance activities, or active residential settings. The work environment regularly extends to multiple housing locations, vacant units, occupied residences, and other offsite properties throughout the community.

This position may be exposed to everyday risks or discomforts that require normal safety precautions typical of residential and cleaning environments. These may include exposure to cleaning chemicals and disinfectants, wet or slippery floors, moving furniture or equipment, airborne dust or particles, and minor maintenance related hazards. The employee is expected to follow all safety procedures, use appropriate personal protective equipment (PPE), and adhere to chemical handling and storage requirements while performing duties.

This person will be serving residents and supporting housing stability for individuals from diverse backgrounds and demographics within the community.

The position requires travel between multiple housing locations within the community.

Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions of this position.

Wallowa Valley Center for Wellness is an equal opportunity employer.